Terms and Conditions & Privacy Policy

Terms & Conditions  

1. Agreement:

These terms and conditions (the "Terms") constitute a legally binding agreement between you (the "Customer") and Mav Pro Ventures (the "Shop") governing your purchase of products from our online shop. By placing an order, you agree to be bound by these Terms.

2. Products and Pricing:

We strive to provide accurate product information and pricing. However, we reserve the right to correct any errors in pricing or descriptions.

The price listed on the website is the total price for the product, excluding delivery fees (which will be clearly displayed at checkout).

3. Order Acceptance:

Your order constitutes an offer to purchase a product. Order acceptance and the formation of the contract between you and the Shop will occur upon confirmation of your order and authorization of your payment.

4. Payment:

We accept various payment methods as listed on the website. Payment must be made in full before your order is processed.

5. Delivery:

We will deliver the products to the address specified by you during checkout.

Delivery times are estimates and may vary depending on your location and chosen delivery method.

Delivery fees will be applied and displayed at checkout.

6. Returns and Refunds:

You have the right to return unused and unopened products within 7 days of receiving them.

You are responsible for return shipping costs (unless the return is due to a mistake on our part).

Refunds will be issued to the original payment method used for the purchase.

7. Warranties and Disclaimers:

The products offered on our website come with any applicable manufacturer's warranties.

The Shop disclaims any warranties or conditions not expressly stated in these Terms.

8. Limitation of Liability:

The Shop's liability for any loss or damage arising from your purchase shall not exceed the purchase price of the product.

9. Intellectual Property:

All content on the website, including product descriptions, images, and logos, is the intellectual property of the Shop or its licensors.

10. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

11. Dispute Resolution:

Any disputes arising from these Terms shall be resolved through [Dispute Resolution Method, e.g., negotiation, mediation, arbitration].

12. Entire Agreement:

These Terms constitute the entire agreement between you and the Shop regarding your purchase of products from our online shop.

13. Changes to Terms:

The Shop reserves the right to modify these Terms at any time. The changes will be effective upon posting on the website.

14. Severability:

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Privacy Policy:

This Privacy Policy describes how Mav Pro Ventures ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our online shop ("Site") and make a purchase.

1. Information We Collect:

We collect two main types of information:

a. Information You Provide: This includes information you give us directly when you place an order, such as your name, billing address, shipping address, email address, and phone number. It may also include payment information, depending on the chosen payment method.

b. Information Collected Automatically: This includes information collected automatically when you visit our Site, such as your device type, operating system, browser type, IP address, browsing activity, and search terms. We may use cookies and other tracking technologies to collect this information.

2. How We Use Your Information:

We use your information for the following purposes:

a. To process your orders and fulfill your requests.

b. To communicate with you about your order, including order confirmation, shipping updates, and customer service inquiries.

c. To personalize your shopping experience and recommend products you might be interested in.

d. To improve our Site and services.

e. To comply with legal and regulatory requirements.

3. Sharing Your Information:

We may share your information with third-party service providers who assist us in operating our business and fulfilling your orders. These service providers may include payment processors, shipping companies, and marketing agencies.  We will only share your information with these providers to the extent necessary to provide these services.

We will not sell or rent your personal information to third parties.

4. Data Security:

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Contact Us:

If you have any questions regarding these Terms, kindly reach out to 0102482862 or email us at mavproventures@gmail.com for prompt reply.